Webname Satellite Solutions is committed to protecting your privacy in accordance with the Protection of Personal Information Act, 2013 (POPI). This Privacy Policy explains how we collect, use, and share the personal information of consumers who use our website and request our services.
1. Information We Collect
When you request a quote, book an appointment, or use our services through our website, we collect the following personal information:
- Name
- Email address
- Phone number
- Address
- Details about the satellite installation or services you need
2. How We Use Your Information
We use your personal information solely for the following purposes:
- To communicate with you regarding your service request
- To send booking confirmations and invoices
- To complete the satellite or Wi-Fi installation at your specified address
We do not use your information for any other purposes without your explicit consent.
3. Data Sharing
We will never share your personal information with third parties without your consent, except in the following circumstances:
- As required by law or legal process
- With our technicians and service providers, only to the extent necessary to complete your installation or service request
We ensure that any third parties we share your information with are also compliant with POPI.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from loss, misuse, or alteration. All personal information you provide is stored on secure servers behind firewalls, and we use encryption for sensitive data transmissions.
5. Choices and Access
You have the following rights regarding your personal information:
- You can update or delete your information by contacting us.
- You may opt-out of receiving marketing communications at any time.
- You may request access to the personal information we hold about you, subject to applicable legal provisions.
We will respond to any such requests within a reasonable time frame, and we are committed to addressing your concerns promptly.
6. Contact Us
If you have any questions about our privacy practices or need further information, please contact us via WhatsApp at +27848231185 or email us at sales@easydesigns.co.za.
By using our services or website, you agree to the terms of this Privacy Policy.